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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of susannah bagley

susannah bagley

November 13, 2024

5  out of  5
rating by susannah bagley
"Rickie was great! Easy to work with, friendly, and took care of everything on her end to make this a smooth transition."
We responded:
"Susannah, thank you for the kind words! We're thrilled to hear you had an awesome experience with Rickie. We’ll be sure to pass along your kind words to her! - Ben"
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William

September 16, 2024

5  out of  5
rating by William
"Ben, and Co. are really lovely to work with. Very knowledgeable and informed. Patiently listens and answers our questions in a simple to understand way. Very happy with them! Recently needed a new windshield due to a big rock hitting it. Filed a claim online, spot with someone a few hours later and the next day I had a brand new windshield for no cost to me. Can't beat that!"
We responded:
"William, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - Ben"
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Marty Edwards

July 2, 2024

5  out of  5
rating by Marty Edwards
"Ben and his staff are so great to work with saved me a lot of money it's all been great and wonderful no pressure talking to him makes you feel like he's been your friend forever they will have my business for years"
We responded:
"Marty, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ben"
Profile photo of Rebecca Thurmond

Rebecca Thurmond

July 2, 2024

5  out of  5
rating by Rebecca Thurmond
"Great experience transferring our vehicle insurance. Fair rates, good mobile app. Josie was phenomenal preparing our quote and giving us goodie bags. Rique was very helpful and set up our policy within minutes, overall would absolutely recommend this location!"
We responded:
"Rebecca, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Ben"
Profile photo of Tanner Thurmond

Tanner Thurmond

July 2, 2024

5  out of  5
rating by Tanner Thurmond
"Experience was awesome! Great communication and service with getting our insurance set up! Josie was a pleasure getting us set up!"
We responded:
"Tanner, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Ben"
Profile photo of Felicia Reed

Felicia Reed

July 2, 2024

5  out of  5
rating by Felicia Reed
"When I was looking to get an insurance policy, Josie was absolutely instrumental in helping me. I would recommend this agency to anyone in need of insurance. The price is great and the customer service is awesome."
We responded:
"Felicia, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Ben"
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Amanda Williams

April 24, 2024

5  out of  5
rating by Amanda Williams
"Ben Walker State Farm is the BEST! I appreciate Rique taking the time to walk me through all my options and finding the right policy that fit my needs and my budget! Thank you!!"
We responded:
"Amanda, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Ben"
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William Cooke

April 23, 2024

5  out of  5
rating by William Cooke
"Wonderful service and good rates."
We responded:
"William, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Ben"
Profile photo of Juan Rodriguez

Juan Rodriguez

April 23, 2024

1  out of  5
rating by Juan Rodriguez
"TERRIBLE SERVICE. I was promised all these deals all they did was double charge me on the first day $530 and then kept promising the refund would come at end of day. It’s been 5 days still no refund now they can’t do anything about it. I should’ve just kept my old insurance and avoid the headache.Definitely would avoid"
We responded:
"Juan, I am very sorry to hear about the inconvenience with State Farm billing department. We immediately submitted your refund, unfortunately these are not instantaneous and have to process through the system. We pride ourselves on excellent service and we value all of our customers. Our agency works hard to make our customers happy but unfortunately in this industry, there are certain things out of our control. Please feel free to give me a call at the office to discuss this further. Thank you. - Ben"
Profile photo of Jessica Holland

Jessica Holland

November 21, 2023

5  out of  5
rating by Jessica Holland
"Ben Walker’s staff was very friendly & helpful with assisting me to find the best auto insurance rates for my family since adding a new teenage driver. Their rates were the best out of the many places I reached out to. So good in fact that I was able add life insurance policies & renter’s insurance. I highly recommend them."
We responded:
"Jessica, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - Ben"
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thadious harney jr.

November 8, 2023

5  out of  5
rating by thadious harney jr.
"Helped me with a lot"
We responded:
"Thank you for your kind review, Thadious! We are always here to serve your insurance needs. - Ben "
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Erica Maxwell

September 4, 2023

5  out of  5
rating by Erica Maxwell
"Honest… always going above and beyond.."
We responded:
"Erica, thank you for the kind feedback! We appreciate you! - Ben"
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Daniel Stillings

August 30, 2023

5  out of  5
rating by Daniel Stillings
"I highly recommend the staff here. Josie and Rique are fabulous to be around. Ben has himself a wonderful staff and they make sure to get you everything that you need."
We responded:
"Daniel, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ben"
Profile photo of Hayley Longwith

Hayley Longwith

August 30, 2023

5  out of  5
rating by Hayley Longwith
"Josie was so helpful today on the phone!"
We responded:
"Hayley, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Ben"
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benita buggs

June 28, 2023

5  out of  5
rating by benita buggs
"By far hands down the G.O.A.T of insurance agents! Mr. Ben Walker & Ms. Rique G, makes me feel like family! They’re a phone call or email away & has ALWAYS responded back in a timely manner as well as going above & beyond for their clients! Thank you Ben & Rique G"
We responded:
"Hello, thank you for sharing your experience with my team and I! I truly enjoyed working with you and am always here if you need any guidance. Thanks for your business! - Ben "
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Lyle Walter

June 26, 2023

5  out of  5
rating by Lyle Walter
"They make having insurance easy! Anytime I have a question or a problem the ladies in the office fix the problem and answer my questions. Usually in record time!"
We responded:
"Lyle, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Ben"
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Meg Denise

June 19, 2023

5  out of  5
rating by Meg Denise
"Personable and explained all insurance options fully! Highly recommend!"
We responded:
"Meg, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you for your recommendation! - Ben"
Profile photo of Rick Gutierrez

Rick Gutierrez

June 15, 2023

5  out of  5
rating by Rick Gutierrez
"Excellent customer care!"
We responded:
"Rick, thanks for sharing! Please call or stop in anytime. - Ben "
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Zaliyah

June 15, 2023

5  out of  5
rating by Zaliyah
"The workers are super friendly and got me exactly what I need for a price that fits my budget. I will be staying with them for a long time!"
We responded:
"Zaliyah, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Ben"
Profile photo of Skyelor Anderson

Skyelor Anderson

May 19, 2023

5  out of  5
rating by Skyelor Anderson
"The best to ever do it!"
We responded:
"Skyelor, we appreciate your time and business! - Ben"
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Dawn Jernigan

May 9, 2023

5  out of  5
rating by Dawn Jernigan
"Awesome place to do business. I have been here for a few years and let me tell you that no one will treat you any better than Ben Walker and and his staff."
We responded:
"Dawn, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Ben"
Profile photo of Al Drolsum

Al Drolsum

April 17, 2023

5  out of  5
rating by Al Drolsum
"State Farm is an excellent insurance company I have been with them for several years they are very reasonably priced. They are excellent on paying claims if you have to have one and they don't raise your rates if you do have to have one I am very pleased with Ben Walker Insurance thank you."
We responded:
"Al, our goal will always be to leave you with a satisfying experience! My team and I are always here to serve you and your insurance needs. Thank you for taking the time to share this! - Ben"
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Irish Summer

March 28, 2023

5  out of  5
rating by Irish Summer
"Ben is very thorough in his knowledge of life insurance. He presented a clear cut explanation of many options to convert our term policy. I highly recommend Ben and company!"
We responded:
"Thank you so much! "
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Jason Moore

March 21, 2023

5  out of  5
rating by Jason Moore
"Very highly recommend to do your insurance business with.. Very helpful and professional"
We responded:
"Thanks Jason! "
Profile photo of Gary Curlew

Gary Curlew

November 10, 2022

5  out of  5
rating by Gary Curlew
"Very helpful and great rates. They always look for the best possible coverage options for my complex situation and their claims process is extremely simple. Would recommend this insurance to anyone looking for a reliable agent"
We responded:
"Thank you!!"